HealthCare New Zealand are trusted providers of chronic illness support, long term pain management, and other long term care nationwide. We offer compassionate, respectful, and bespoke care services to people with all kinds of chronic conditions.

It’s our mission to provide long term chronic care that supports a better quality of life for the people we support in the comfort of their own homes. A little help can make a big difference—get in touch and let’s talk about what the HealthCare NZ team can do for you.

What are Long Term and Chronic Conditions?

As the name suggests, a chronic or long term condition is an illness or medical condition that continues for a long time or the rest of your life. Some of the most common chronic conditions in Aotearoa include:

• Respiratory conditions: Asthma, COPD, pulmonary hypertension, and more—these affect the lungs and airways.
• Cardiovascular diseases: Heart failure, arrhythmia, CAD, stroke, congenital heart disease—conditions affecting the heart and circulatory system.
• Diabetes: A condition in which the body does not produce enough insulin which causes high blood sugar levels.
• Gout: Inflammatory arthritis caused by a buildup of uric crystals, often causing significant pain.
• Chronic pain: Pain that lasts beyond a usual recovery period or beyond three months, affecting daily life.
• Autoimmune diseases: Multiple sclerosis, lupus, celiac disease, rheumatoid arthritis and more—these occur when the immune system malfunctions and attacks the body’s own cells.

Long term conditions are common amongst New Zealanders—and they are rising in prevalence. There are inequities in the distribution of these conditions, too: Māori and Pacific peoples are more likely to suffer from them.

According to Te Whatu Ora, one in four New Zealanders suffer from multiple chronic health conditions. However, not all of these people will require chronic illness support such as long term pain management, home help, or at-home health care services. Each case is unique—some conditions are self-manageable, others pose significant challenges in daily life.

If your chronic illness or long term condition is affecting your quality of life, it may be time to seek extra support. Get in touch with the HealthCare NZ team and let’s discuss what you need.

Why choose HealthCare NZ for your chronic care?

Our services are built on a foundation of respect, dignity, and compassion. It’s always our mission to provide people with a better quality of life, tailoring our care to their unique needs, wants, and goals.

Here’s what sets our chronic illness support apart:

Quality holistic care: Our person-first approach considers you in your entirety: physical, mental, social, spiritual. All of these are important and taken into account as part of your care.

Diverse services: Our team has a deep pool of skills and experience to draw on, with many types of specialised care available and accessible to those we support. Whatever your long term conditions or chronic pain management plan, we can help.

Flexibility: We recognise the need for bespoke care plans tailored to individuals and their particular long term care needs. From simple help with household tasks to support with long term pain management and more, we’ll ensure you get what you need, even as those needs change.

What’s included in long term chronic care with HealthCare NZ?

It’s important to us that your care is tailored to your needs. As New Zealand’s largest healthcare provider, we are able to provide a range of services to suit the diverse requirements of long term chronic care.

Below we’ve outlined a few of the most in-demand HealthCare NZ services amongst the chronic care people we support—if there is a specific need not covered here, please get in touch with the team and ask.

Home help: A chronic illness or chronic pain often throws up barriers when it comes to completing everyday tasks. Our carers can remove these barriers by providing assistance with cooking, cleaning, dressing, and other jobs.

Medication management: Pain management support and administering medications is often an important part of long-term chronic care.

Personal care: The HealthCare NZ team are experts in providing personal care that’s professional, competent, and respectful. Hygiene, toileting, and other personal care tasks can be more difficult to self-manage with chronic pain or illnesses.

Our at-home healthcare and support services are designed to support the whole person, enabling and empowering better quality of life and removing the obstacles that health issues often create.

Long term care FAQs

How are chronic conditions diagnosed?

Doctors and medical professionals can diagnose long term conditions. A diagnosis is the first piece of the puzzle—from there, you can be referred for further services. We recommend that if you are experiencing long term chronic pain or symptoms, you seek medical advice and treatment options first.

What causes long term or chronic illnesses?

The causes of chronic conditions vary widely—and for some, there are no definitive answers. Some are passed on genetically, some are related to lifestyle factors, and others may occur as the result of a previous injury, event, or illness.

How are chronic conditions treated?

The treatments for long term conditions are as varied as the causes. Even individuals with the same diagnosis will require different treatment plans and symptom management. That’s why it’s our policy at HealthCare NZ to tailor our care to your unique needs and challenges.

How can I maintain a good quality of life while living with chronic pain or illness?

Again, there is no single answer to this! A lot of managing long term conditions is about responding to your unique symptoms, finding treatments and medications that work, and getting the right support to lower barriers in everyday life. A comprehensive chronic illness support or chronic pain care plan will respond to changes and take into account the well-being of the person as a whole.